Change Stories

Over years of working with many different organisations in many different situations, the common thread is that all organisations are trying to create change.

This could be to improve individual and organisational performance. It may be that there is a need to adapt to changing business environments or product markets. Or it could be the introduction of new working processes, technology or ways of working. It could be creating new teams or bringing existing teams together. It could be restructuring or redundancy.

What Makes Change Successful

What makes the difference between organisations and individuals that are successful in creating change and those that are not is that successful organisations have real conversations at all levels about change, focus on their people and build storytelling into their change activities.

Our proven ChangeStories® methodology and tools give you the skills and confidence that you need to start talking with your employees about change.

Our tried and tested framework enables you to create a consistent and engaging change story to be told and shared and build storytelling into every day organisational life.

The ARIAS Methodology

We do this using our ARIAS methodology which focusses on:

Attention

How to focus on what matters in your organisation, both for you as a leader or change agent and for employees.

Reflection

Building time for reflection into your daily practice and also into change programmes to stop, think and reset in order to achieve your objectives.

Inquiry

Using dialogue, inquiry and conversation to understand the causes of change resistance and improve change communications.

Appreciation

How to understand the best from the past and take this forward into the future.

Storytelling

Using all of this information and translating it into a meaningful and engaging change story, focusing on outcomes and what the future is going to look and feel like.

We can work with you in a number of ways – as a coach supporting senior leaders in developing their own change stories or alternatively we can create the content for you. We also train leaders and change practitioners in change storytelling to enhance their skills. We can also work as consultants on major change and transformation projects, providing you with an extra pair of hands when you need it most.

Here’s a snapshot of the kind of impact we create in a selection of standout moments from recent projects:

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Acting as HR Transformation Lead on a major technology implementation (Oracle ERP) for a government department of over 9,000 people, providing coaching, training and communications support to the HR Director and team.

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Reviewing the various change programmes that were being undertaken in a major UK local authority to develop a clear picture of the overall change environment, designing materials that could be used within the council to coach and support leaders through this change, designing and delivering train the trainer workshops with existing internal coaches to enable them to deliver the materials themselves and undertaking personalised coaching and support for specific individuals as required (where individual needs were identified).

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Supporting and coaching a whole team at a county council through a period of change. This involved one to one coaching sessions to discuss and work through issues, whole team development sessions to create plans for the future and ongoing coaching support to the Head of Department to enable her to support the team in moving on. Over a period of 6 months, trust within the team was improved and the team began to work more effectively together.

Case Study

NFU Mutual

Enabling an organisation to shift from change fatigue to a tailored, story-led approach that made transformation smoother, clearer, and far more engaging for their teams.

How We Can Work Together

We can work with you in a number of ways:

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Coaching senior leaders in developing their own change stories

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Creating change story content and communications

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Training leaders and change practitioners in change storytelling

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Supporting major change and transformation projects as consultants

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