History matters, so why are so many organisations keen to forget theirs?

One of the most interesting points that emerged from my PhD research was the importance of the hidden factors in organisations that can impact on their ability to move forward and change.  The iceberg model is well known as a model of organisation culture.  But, in my...

Is it time to rethink resistance to change?

Recently I’ve been thinking about or perhaps rethinking change resistance. Twenty years ago, when I first started out working in organisation change, resistance was seen as a difficult behaviour perpetuated by difficult people.  Every day I saw managers and change...